Data Storage Policy

Tranquil FinServe, a brand operated by Tranquil BACT Private Limited, stores client ITR information only for tax filing, tax advisory, compliance support, security monitoring, and legally required recordkeeping.

Where Data Is Stored

Client intake records are stored in Google Sheets controlled by authorized administrators. Uploaded documents are stored in private Google Drive folders under the designated parent folder. Public sharing and anyone-with-link access are not enabled by default.

Client Folder Structure

Each ITR submission creates a private folder using the format ClientName_PAN_Date_UUID. Uploaded files are renamed with UUID-based filenames before storage and are saved inside the client-specific folder.

Sensitive Field Handling

PAN is tokenized in the Google Sheet. Bank account numbers are masked before storage in the Sheet. Aadhaar is not collected through the client portal.

Access Control

Access is limited to authorized personnel involved in providing the requested professional service. Folder and Sheet access should be reviewed periodically by administrators.

Retention and Deletion

Records are retained only as long as needed for service delivery, tax compliance, legal obligations, audit, dispute handling, and professional recordkeeping. Eligible deletion requests may be sent to kuldeep@tbplindia.com.

Security Logs

Uploads, queries, failed authentication attempts, invalid tokens, spam attempts, rate-limit violations, and other security events may be logged for monitoring and abuse prevention.